The spa and wellness centre offers full body, head, neck, back, hand and foot massages, body scrubs, facial treatments, a steam room and a sauna, with a foot bath and a relaxation lounge. An outdoor pool with sun loungers, sun umbrellas and a sun terrace sits alongside a kids' pool and a fitness centre, and there is a garden.
Dining covers several restaurants and bars: a buffet with Asian and European dishes at The Canvas, Italian cooking at OTTIMO HOUSE TRATTORIA, Crystal Jade Restaurant and Yoshino Japanese Restaurant, plus a coffee house, a bar and a snack bar on site. Breakfast can be taken in the room, special diet menus are available on request, and room service is offered.
Practical services include a 24-hour front desk, concierge, tour desk, business centre, meeting and banquet rooms, currency exchange, an ATM, laundry and dry cleaning, luggage storage and an airport shuttle. Free public parking is possible on site without a reservation, and WiFi in the rooms is free of charge.